Our online banking system is designed to
protect your information and privacy.
Here are some of the security measures
we have in place.
Strong
Encryption
Information exchanged between your
computer and our web server is secured
through encryption. Encryption converts
the information into a form that is
unreadable as it travels along the
internet. You must have a browser that
supports strong encryption to access the
system (in technical terms, the browser
must support 128-bit encryption).
Secure
Login
Our online banking system allows you to
choose a secret picture. For all
subsequent logins from that point, our
website will identify itself to you once
you enter your username by showing you
this picture. The picture confirms that
you have reached our website and not a
fraudulent website attempting to deceive
you into divulging your personal
information.
You are then required to enter your
login credentials in order to gain
access to the online banking system.
Password
Protection
To protect your password, our system
will periodically request that you
change your password. When changing your
password, you will be shown whether your
password is considered weak, medium or
strong. Strong passwords are harder for
a fraudster to guess. Please do not
reveal your password to anyone and
please commit your password to memory
rather than writing it down where others
may find it.
Automatic
Logout
You should always log out of the online
banking facility when you are done. If
you forget, our system will
automatically log you out after a period
of time.
Protecting
your Privacy
In order to protect your personal
information, you may be asked to enter
security credentials before gaining
access to pages that contain your
address, phone number, and login
credentials. Providing these credentials
will confirm your identity so that only
you can see and modify your personal
information.
Fraud
Protection
In order to protect you against
fraudulent transactions, you may be
asked to enter security credentials for
any transaction that moves funds out of
the bank (for example, a transfer to an
external account or a bill payment).
Always keep your virus
protection software up-to-date.
This will help protect you
against programs that attempt to
install themselves onto your
computer hoping to capture
personal information.
Anti-spyware protection is also
recommended to prevent against
malicious programs.
Always keep your computers
operating system up-to-date.
Check regularly for the
availability of security-related
patches.
Always verify the banks website
name in your browser. In
Internet Explorer, look at the
Address and in Netscape
Navigator, look at the location
in the Navigation Toolbar.
Never send e-mail that contains
your personal information. This
may include your address,
account numbers, credit card
numbers, and login credentials.
E-mail is not encrypted and can
be intercepted. To send us
confidential information, log
into your online banking account
and use our Secure Message
service. Never respond to an
e-mail that asks you to click on
a link to connect to the bank.
These e-mails are scams (called
"phishing" scams). We will never
send you e-mail or call you
asking you to provide us with
personal information. Please
contact your bank representative
if you receive such an e-mail or
phone call.
Avoid using software features
that remember your password.
These features provide
convenience but can reveal your
password to someone else using
your machine.
Avoid doing your banking from a
public computer (for example, a
library, cafe, or airline
lounge).